Tecno Camon C9 Problems And How to Fix Them

Tecno Camon C9 Problems And How to Fix Them

The Tecno Camon C9 is a beautifully designed smart device loved so much by lots of people. However, there are some problems which sometimes develop when the users operate it wrongly. Sometimes, you don’t even have to operate it wrongly before you experience these challenges. We have put together some of these challenges that so many users complained about and also includes the solutions to these issues. Here are the solutions to the Tecno C9 problems – Tecno Camon C9 Problems And How to Fix Them

Tecno Camon C9 Problems And How to Fix Them

Tecno camon C9 Hanging problem

This s caused mostly by too many installed apps. When the RAM is almost filled up with games and apps, it is very likely you will experience this issue. Another possible reason for this problem is that the phone has been working for too long without restart. The processor, the mother controller of the device is tired and needs a little refreshment. Here is what you should do.


How To Fix Hanging Problem In Tecno Camon C9

The first thing you might want to do is to go to your settings and clear the phone cache. Settings> Storage> Cache.
If this did not work, boot the phone into safe mode to see if the hanging continues. If it does, you should know where to look from here.
Also uninstall unnecessary apps and games from you Camon C9. his will free up RAM space and make the device work better. Factory reset should be considered as a last resort.

Tecno camon c9 camera poor

It is not a normal thing for the Tecno Camon C9 Camera to be poor. It should be bright, sharp and clear, making images real to the viewer as it were. If your C9 camera fall short of this description, this is what you should do.

How To Fix Tecno C9 Camera

Determine first first if the problem is from the camera itself, the phone panel or the camera settings. Try to adjust the settings and tweak it around and note the difference. You may also go to App Manager in the settings to clear the Camera app cache, this should help.

Have you downloaded any app recently that have permission to modify the camera? You may want to deactivate the app too. After this, restart the phone and again check to see if this works. If it doesn’t, do this.

Factory reset the phone in phone settings and then manually or automatically update the phone as a last option. This should resolve the problem.

Tecno camon c9 drains battery fast

Charging Your Camon C9 with power banks frequently can weaken the battery and make it drain faster than you imagine. Multitasking (Using too many apps at the same time such as playing music, turning the torch on browsing and downloading files at the same time) the phone and operating on high end apps and games for so long will result in Camon C9 battery draining fast.


Tecno Camon C9 Battery Issue Solution

  1. if your phone battery saver is not already activated,  you have to activate it
  2. Reducing your screen brightness will help too
  3. Close any apps that you are no longer using but is running in background
  4. Don’t use your phone while it is charging .
  5. Avoid Using Power Banks
  6. Don’t multitask

Cannot update Tecno camon c9

Insert a memory card With sufficient space to update successfully.


Tecno camon c9 unable to display Contact

Go to app manager through the phone settings and then clear the Contact app cache and restart the phone. Factory reset the phone when you have tried all your available options and the contacts will display


Tecno camon c9  wifi and bluetooth auto turn on

Ensure that internet connections are off and all apps that have permissions to activate wifi and bluetooth are deactivated. If malicious applications are downloaded automatically without your approval, then you will have to flash your device.

Have a tecno c9 problem that won’t go away? Join our forum for solutions now! Also see Tecno Phone problems and their Solutions

Learn How to repair Tecno phones for free

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13 Responses

  1. thebudgetbella says:

    My phone suddenly goes blind on me…
    And after a while it comes back on.

    The first time it happened.. I had to pray to God for a miracle.. After an hour it came back.
    Second time was after 30 mins

    The last time was after one week…..
    I could see my screen a bit only in the dark.. I don’t know if anyone has noticed this.
    Now light is back on my phone after Week
    And Pls I didn’t reduce the brightness.. I know how horrible it can be…

    • Deviceteck says:

      Maybe you did not pray hard enough the second time it happened. The light illuminating the screen must have lost connection to their power source. This is beyond you. Have a technician check the device.

  2. Nancy says:

    My c9 home button is not functioning, notifications are not being displayed on the notification bar and I can’t see incoming calls

    • Deviceteck says:

      Hello Nancy! As for the home key, did you recently change the touchpad of the screen? This is an indication that the touchpad is bad. Sometime though, malicious apps can cause some parts of your screen from not responding. The first thing you should do is to uninstall any app you recently installed and not the difference. You also talked about your notifications and incoming calls not displaying. Unistalling malicious apps from your phone should resolve these problem hopefully. Consider reseting your phone to factory default if the above fail to resolve the problem.

  3. Sam says:

    My Techno C9 home and back keys are not working for two days now. Whenever I open an app or anything I can’t go back and I have to restart the phone before I can do anything else and you know how long it take for the phone to restart. The home and back key lights only comes on when am unlocking the phone and it only stays on for about 5 seconds and goes of and never comes on until am unlocking the phone. What could be the problem and what do I do?

    • Deviceteck says:

      Hello Sam
      The touchpad for your tecno c9 is bad and need replacement. But you can open any app without restarting your phone. Go to setting by pulling the notification bar down and clicking the settings icon. Go to apps in the settings and click on the 3 dots at the top right of the screen. Select “show system apps” and locate the app you want to launch. Click on it to open it and click on “launch”. Repeat this whenever you want to open any app.
      Let me know if you need more help.

  4. jane says:

    my tecno camon c9 is no accessing whatsaap using data only on wifi and my bluetooth is not working at all

    • Deviceteck says:

      Hello Jain.
      Did you install any app or game recently? Did you change the internet connection settings in the phone somehow? Please let us know.
      As for the bluetooth, you might want to try factory reset.

  5. Joe says:

    My c9s won’t open Bluetooth

    • Deviceteck says:

      Hello Joe.
      Go to apps in your settings and clear data and cache of your bluetooth there. Also make sure that you do not have any app installed that saves battery energy by turning bluetooth off.

      The last thing you should try is to factory reset the phone.
      Let us know if you need more help.

  6. Jon Walter says:

    my tecno c9 shows update.zip cannot be extracted what do i need to do to update the phone?

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