Tecno Camon C9 Problems And How to Fix Them

The Tecno Camon C9 is a beautifully designed smart device loved so much by lots of people. However, there are some problems which sometimes develop when the users operate it wrongly. Sometimes, you don’t even have to operate it wrongly before you experience these challenges. We have put together some of these challenges that so many users complained about and also includes the solutions to these issues. Here are the solutions to the Tecno C9 problems

Tecno camon C9 Hanging problem

The first thing you might want to do is to go to your settings and clear the phone cache. Settings> Storage> Cache.
If this did not work, booth the phone into safe mode to see if the hanging continues. If it does, you should know where to look from here.

Tecno camon c9 camera poor

Manually or automatically update the phone. This should resolve the problem.

Tecno camon c9 drains battery fast

if your phone battery saver is not already activated,  you have to activate it
Reducing your screen brightness will help too
Close any apps that you are no longer using but is running in background
Don’t use your phone while it is charging .

Cannot update Tecno camon c9

Insert a memory card With sufficient space to update successfully.

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Tecno camon c9 unable to display Contact

Factory reset the phone and the contacts will display

Tecno camon c9  wifi and bluetooth auto turn on

Ensure that internet connections are off and all apps that have permissions to activate wifi and bluetooth are deactivated. If malicious applications are downloaded automatically without your approval, then you will have to flash your device.

Have a tecno c9 problem that won’t go away? Join our forum for solutions now! Also see Tecno Phone problems and their Solutions

Learn How to repair Tecno phones for free

12 thoughts on “Tecno Camon C9 Problems And How to Fix Them

  1. My phone suddenly goes blind on me…
    And after a while it comes back on.

    The first time it happened.. I had to pray to God for a miracle.. After an hour it came back.
    Second time was after 30 mins

    The last time was after one week…..
    I could see my screen a bit only in the dark.. I don’t know if anyone has noticed this.
    Now light is back on my phone after Week
    And Pls I didn’t reduce the brightness.. I know how horrible it can be…

    • Maybe you did not pray hard enough the second time it happened. The light illuminating the screen must have lost connection to their power source. This is beyond you. Have a technician check the device.

  2. My c9 home button is not functioning, notifications are not being displayed on the notification bar and I can’t see incoming calls

    • Hello Nancy! As for the home key, did you recently change the touchpad of the screen? This is an indication that the touchpad is bad. Sometime though, malicious apps can cause some parts of your screen from not responding. The first thing you should do is to uninstall any app you recently installed and not the difference. You also talked about your notifications and incoming calls not displaying. Unistalling malicious apps from your phone should resolve these problem hopefully. Consider reseting your phone to factory default if the above fail to resolve the problem.
      Thanks

  3. My Techno C9 home and back keys are not working for two days now. Whenever I open an app or anything I can’t go back and I have to restart the phone before I can do anything else and you know how long it take for the phone to restart. The home and back key lights only comes on when am unlocking the phone and it only stays on for about 5 seconds and goes of and never comes on until am unlocking the phone. What could be the problem and what do I do?

    • Hello Sam
      The touchpad for your tecno c9 is bad and need replacement. But you can open any app without restarting your phone. Go to setting by pulling the notification bar down and clicking the settings icon. Go to apps in the settings and click on the 3 dots at the top right of the screen. Select “show system apps” and locate the app you want to launch. Click on it to open it and click on “launch”. Repeat this whenever you want to open any app.
      Let me know if you need more help.
      Deviceteck

    • Hello Jain.
      Did you install any app or game recently? Did you change the internet connection settings in the phone somehow? Please let us know.
      As for the bluetooth, you might want to try factory reset.

    • Hello Joe.
      Go to apps in your settings and clear data and cache of your bluetooth there. Also make sure that you do not have any app installed that saves battery energy by turning bluetooth off.

      The last thing you should try is to factory reset the phone.
      Let us know if you need more help.

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